Business Etiquette

Unwritten laws in German offices

From greeting to farewell. From hand giving and smiling until we look back, after the walk out of the door.
Or: How to shake someone’s hand in a "German way"?
Business-Knigge: Are there business card rules, like in Japan?
Mother tongue: German, voice resonance and word accentuation by subtext.
When is it allowed to address colleagues by their first names?
Or what happens after too much alcohol after the Christmas party?
Body contact - yes or no?
A Japanese moves and walks different. A German, too.
How much facial expression looks professionally?
Pokerface or how much smile is "normal"?
What unwritten hierarchy rules exist in the office?
How does a German shows status in the office?
The art of small talk
Outfit: Casual, with, or without tie?
Plan "B" for critical situations
And much more.

Customer Feedback

"Thank you in advance for your professional tips and advice. So far I didn't know that every simple movement of my body would send a message to the person who speaks to me. I have learned how important it is to stand still, align and talk to people. It looks very professional to look into the eyes and make a statement with confidence. I learned not to constantly criticize myself and also to see my many strengths. I have learned that I am not perfect, but I am good, and I should believe more in myself. I should focus more on the things I can do than on the things I can't do. I have learned that when things come from the heart, it is more credible and joyful. It becomes easier to hold the course when I share the energy with the audience and get energy from them. I have learned that it is not important if I do not know the answer, if I have prepared myself well beforehand. It's more important how you say that or how you deal with the situation. All in all I am very happy that I got to know you and used your tips to present how you can! :-) I wish we had more time to learn more from you."
SAJJAD SHIMA (IRAN), TEST ENGINEER, EANTC, BERLIN

Business Knigge, Etiquette Coaching in german offices Berlin

Intercultural communication - China, England, India, Switzerland, Cameroon, Russia, Italy ...

The best trained executives from upper and middle management and skilled workers from all over the world find a new home in Germany.
However, in order to be successful in everyday working life, it is important - in addition to technical competence - to know the unwritten office laws and communication standards.

Customer Testimonials

"I particularly liked Mrs. Wahl's methodology in coaching. She works in a pleasant way , step by step. In the beginning the articulation is in focus. Then the subtext, i.e. the integration of feelings into the German language when speaking, took place. Subsequently, the combination of fluent speaking, body posture and status behavio r took place. I am very happy to have had a coaching from Mrs. Wahl . I can recommend it without reservation."
PROF. DR. HUU-THOI LE (VIETNAM), TRAINING FIEL HEATING, ENERGY AND ENVIRONMENTAL TECHNOLOGY, BEUTH HOCHSCHULE FÜR TECHNIK BERLIN

Business Etiquette hierarchy rules Jobcoaching

"Over a period of more than half a year I was allowed to take lessons with Jessica.
At the beginning I only knew that she was a coach for speaking, performance and presence. As a Swiss it was my wish to master the German colloquial language in order to have a chance in German film and television. I thought that it was only a matter of technical refinements that had to be worked on, but Jessica taught me one thing better. She clearly showed me how much my way of speaking is connected to my roots and my character, that I have to find a different role, different areas within me to be able to grasp colloquial language. Jessica's empathy and healthy severity is impressive. She dealt with my language like an instrument where it is important to to discover all sounds. She did research together with me, taught me to pay close attention to body and language and thereby managed to significantly increase my presence. Analytical skills are carried by a joy at work that turns every hour into an experience. After every lesson with her I stepped on the street and had the feeling that I had understood something again. She also lured me out of my reserve, provoked me with opinions about the profession of the actor, which were not always my own, until I understood, however, that she brought me thereby only to the real self-reflection, to the realization, what I want to achieve in this profession. Her teaching has taken me one step further in my life. I react more attentively to subtle gestures; with the Language I know how to play more, and with my body I know how to deal with it in such a way that its presence is increased. What better way to say something about a teacher than to get you ahead than whole people? If this is the case, then in my profession it also means important professional progress. I am heartily grateful to her for this lesson."
JURI ELMER (SWITZERLAND), SCHAUSPIELER, ZURICH, SWITZERLAND

>Business etiquette, business etiquette, interpersonal & country-specific customs, rules, style, corporate values, office & corporate culture, international team, personality development, expression, small talk, Berlin, speech training, clear, articulation, High German, speak, dialect, speech lessons, communication, hierarchy rules.

BUSINESS SOFTSKILLS

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"Who says hello to who?"

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What should I look out for as a woman in the office? Is a short skirt allowed? What are the differences between red and blue ties? What is the meaning of colour? The right outfit for every occasion - is there such a thing? From business costumes to big evening dresses - what should I pay attention to as a man? Which hairstyle is businesslike? Should I wear my hair open or pinned up in the office? How does small talk work? Rules for small talk. Dos and Donts for small talk. What is allowed in the office and what should be avoided?
How do you make the right phone calls from home in your home office so that the customer thinks you're in the office?

can you hear the smile on the phone?

How should I look at the phone? What does the caller hear? What should I look out for in an e-mail? Which salutation should I use? When can I speak to my boss, or is that never allowed? Distance zones or at the Christmas party you offer? Business etiquette correctly applied. Business etiquette, intercultural communication, country-specific rules and idiosyncrasies. Standard in the office world. Uncertainties.

support. Appreciative cooperation in everyday office life.