Negotiations are part of our everyday professional and personal lives – whether they concern salaries, budgets, projects, contracts or who picks the children up from nursery. What matters is not just the outcome, but also how the conversation unfolds and how both sides feel during it.
How do you approach negotiations yourself? Are you well prepared, or do you tend to be more spontaneous? Do you remain clear about your position – or do you sometimes find yourself reacting rather than consciously steering the conversation?
In our negotiation training, you’ll understand how negotiations really work. You’ll recognise typical dynamics, see what’s happening during the conversation, and learn to exert targeted influence rather than simply reacting.
This enables you to present your objectives clearly and persuasively, whilst keeping the relationship with your counterpart in mind. The aim is to develop solutions that are viable and supported by both sides.
The goal is a negotiating style that is structured, strategic and authentic – characterised by clarity, composure and confidence in the discussion.
And it is precisely these skills that have a lasting impact: those who negotiate consciously recognise conflicts earlier and remain capable of taking action even in difficult situations.
In conflict management you learn the conscious use of high and low status in action and conversation. We practice the flexible use of dialogue techniques to conduct constructive conversations with your interlocutor. If necessary, we look at intercultural differences so that you can recognize them immediately in the future and use them fair and strategically for the good of all. And you will learn techniques that will help you to deal more confidently with even the toughest criticism and to overcome seemingly insurmountable hurdles with ease.
Are you a de-escalator or an escalator? In conflict coaching, we analyse your past conflict patterns based on your everyday case studies. We also analyse the motivation, background and patterns of the other party. We look at the conscious and unconscious messages you send out and develop successful conflict strategies for you.