Are you the de-escalating or the escalating type? In conflict coaching, we analyse your previous conflict patterns on the basis of your everyday case studies. And we also analyze the motivation, background and patterns of the other party. We look at your consciously and unconsciously sent messages and and based on this we develop successful conflict strategies for you.
In conflict management you learn the conscious use of high and low status in action and conversation. We practice the flexible use of dialogue techniques to conduct constructive conversations with your interlocutor. If necessary, we look at intercultural differences so that you can recognize them immediately in the future and use them fair and strategically for the good of all. And you will learn techniques that will help you to deal more confidently with even the toughest criticism and to overcome seemingly insurmountable hurdles with ease.